Technical support

Videos for handling of your Kurland facilities and equipment

After purchasing your Kurland® product, you will benefit from our comprehensive repair and maintenance service. In case of problems or malfunctions, our service technicians will be there for you. Our help desk will be happy to help you, just dial +49 8654 / 48 87 46 or we will send a technician.

However, many problems can be solved quite easily by you. With our videos, you can solve minor issues with respect to your facilities, equipment and devices by yourself.

Troubleshooting hotline

Customer Service technical department

+49 8654 / 48 87 46

Pantai preparation unit - resetting the safety temperature controller

Permanent Contour® Unit - Start-up of the device and resetting parameters

Soft-Pack® system - film change

Changing the film in the DaySpa Soft-Pack® system

Soft-Pack® System Med - Resetting the safety temperature limiter

Settings of the Permanent Contour® device

Soft-Pack® system - refill water

Hamam soap foam unit - easy operation

Rasul soap foam unit

Contact us!

Contact us via e-mail at, phone +49 86 54 / 48 87-22 or contact form.

We will get back to you as soon as possible.